Vacancy overview

We are looking for an enthusiastic and experienced Income Officer to join our busy Income Management Team on a full time 6-Month Fixed-Term Contract. You will provide a comprehensive Income management service to the residents, supporting them to maintain their current  tenancies whilst reducing the overall debt for various tenure types, such as General Needs, Temporary Accommodation and Garages.  You will also maximise the collection of our Former Tenant Arrears.

• The successful candidate will need outstanding communication skills and be able to work effectively, both autonomously and within a team. They will have experience of working in a social housing environment with an excellent understanding of Rent Recovery Policies.

• They will also need excellent knowledge and understanding of welfare benefits specifically Universal Credit and Housing Benefit to ensure income maximisation.

• You should be customer-focussed and be able to deliver tangible outcomes for a diverse range of customers and have had experience of contributing to service improvements and initiatives that have supported an increase in customer satisfaction.

This role is being advertised through Haringey Council. However, if you would like to apply, we can provide you with support in doing so through our Haringey Works Advisors. 

If you feel that your skills and experience match the candidate specification for this role, please apply here and you can be assigned a member of staff who will help you with the application process. 

For the full Job description and a look at what the application process is like please use the link below: 

Income Management Officer - Haringey Jobs London